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Is your "Broadband" more like dangling from a narrow thread?

CLOSED Miscellaneous Article

Author: Hub Administrator

Published: Tuesday, 23rd August 2011

Update 13 Jan

West Sussex County Council have just launched a survey aimed at helping them prioritise the investments in broadband improvements across the county. Your responses to this Speak Out have been very helpful in raising the profile of this area but now it is important to respond to the WSCC survey to make sure our local telephone exchanges are upgraded as soon as possible. There is real money out there for the upgrades so let's try to make sure it comes our way! It is a very simple and quick survey - just follow the link below.

If you know someone who needs to complete a printed form perhaps you could print one for them.

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Update 28 Dec

I have had another look at the survey data below. It is clear that in some areas there are anomalies where speeds are lower than would be expected based on distance to the exchange. For example, RH19 4QJ (Hilltop Rd, WH I believe) has 3 readings much lower than surrounding addresses and some of the outlying areas appear worse than in theory they should be. I have recently found some useful information on Broadband speeds and can recommend the adslchecker at www.kitz.co.uk to get an estimate of what you might expect.

You can also go here armed with some information you can find from your broadband router or modem.

Even easier - just read off the speed on this graph:on the blue line against the distance by road to the exchange - the Attenuation numbers here should agree with what your router indicates.

If what you experience is significantly and consistently worse then some investigation would be worthwhile - either of your in-house phone wiring or with BT regarding the cabling to your house. I have recently experienced a dramatic improvement in broadband speed after BT made some changes somewhere outside the house.

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Whilst some areas of our parish (those close to Sharpthorne BT exchange) enjoy Internet connections at around 6 megabits/second others can often receive less than 1 megabit (that is, very slow!). The best areas in the UK are now in the 30+ megabit speeds so even in our good areas businesses, students and households are at a disadvantage now that more information and services are delivered through the Internet.

West Sussex County Council have received central government funding, which they hope to supplement through local enterprises, to alleviate these national discrepancies in areas such as ours.

85

18 Jan 2012
7:47pm
Friend of the Parish

West Sussex County Council have just launched a survey aimed at helping them prioritise the investments in broadband improvements across the county. Y... [please sign-in to read more]

 

12 Jan 2012
10:16am
Resident of West Hoathly

71. I have tested at home on RH19 4Sj and I use Utility Warehouse. The download was 6.4Mb and the upload 371KPS... [please sign-in to read more]

 

12 Jan 2012
3:59pm
Friend of the Parish

Simon, it is ceratinly the case that old / corroded wiring degrades the performance. I have seen several examples where changing the house wiring have... [please sign-in to read more]

 

8 Jan 2012
7:53pm
Resident of West Hoathly

70. The sky readings were the same with only the .... [please sign-in to read more]

 

7 Jan 2012
10:54am
Resident of West Hoathly

69. Two providers two lines share same cable to house... [please sign-in to read more]

 

8 Jan 2012
11:40am
Friend of the Parish

Sylvia, I speculate that your BT Business Hub has a lower "contention" (no of lines sharing the same upstream line capacity)than your "consumer" Sky o... [please sign-in to read more]

 

7 Jan 2012
10:52am
Resident of West Hoathly

68. 68. Ping 41ms... [please sign-in to read more]

 

6 Jan 2012
10:28pm
No longer a member

67. Ping 59... [please sign-in to read more]

 

31 Dec 2011
6:15pm
Resident of Sharpthorne

66. Thanks, John. I'll experiment from time to time - would you be interested in the results for your Survey - or would multiple results from one user ske... [please sign-in to read more]

 

1 Jan 2012
10:13am
Friend of the Parish

Richard, I think from memory we have some representative figures for your postcode and area so unless things have consistently become much worse I don... [please sign-in to read more]

 

30 Dec 2011
7:09am
Resident of Sharpthorne

65. I have just re-run this test, last done on 17/09/11 with very much worse results on the download speed (why would that be?) Results this time are:... [please sign-in to read more]

 

30 Dec 2011
6:27pm
Friend of the Parish

Richard, it could be a variety of reasons including... [please sign-in to read more]

 

29 Dec 2011
3:50pm
Resident of Sharpthorne

64. Sorry John. Our Postcode is RH19 PD... [please sign-in to read more]

 

28 Dec 2011
5:52pm
Friend of the Parish

63. Thanks for all the Broadband survey inputs. I have added some additional information to the "Speak Out" introduction particularly relevant to anyone w... [please sign-in to read more]

 

28 Dec 2011
3:47pm
Friend of the Parish

After what I believe are some local improvements on the cabling to Highbrook our download speeds are consistently vastly improved to:-... [please sign-in to read more]

 

16 Dec 2011
5:01pm
Resident of Sharpthorne

61. Ping 45ms... [please sign-in to read more]

 

28 Dec 2011
3:43pm
Friend of the Parish

Anne, a postcode would be handy for your readings.

 

12 Dec 2011
7:22pm
No longer a member

60. Your right John - wrong way round!... [please sign-in to read more]

 

2 Dec 2011
5:30pm
Resident of Sharpthorne

59. Ping 31... [please sign-in to read more]

 

25 Nov 2011
5:45pm
Resident of West Hoathly

58. Ping 43 ms... [please sign-in to read more]

 

18 Nov 2011
7:25pm
Resident of West Hoathly

57. Down 6.83... [please sign-in to read more]

 

18 Nov 2011
7:19pm
Resident of West Hoathly

56. We are RH194PP.... [please sign-in to read more]

 

7 Nov 2011
7:33am
No longer a member

 

6 Nov 2011
2:29pm
Resident of West Hoathly

54. Ping 37ms Download 5.8mb and Upload .37mb RH19 4QN... [please sign-in to read more]

 

6 Nov 2011
10:58am
Resident of Sharpthorne

53. Ping 35ms; Download 5.33; Upload 0.37 mbps... [please sign-in to read more]

 

4 Nov 2011
9:48pm
No longer a member

52. My 'Ping' was 196ms; upload 5.05; downdload 0.36.... [please sign-in to read more]

 

6 Nov 2011
4:36pm
Friend of the Parish

Nancy, I hope you have your Upload/Download the wrong way round or you have a very strange connection!

 

4 Nov 2011
6:09pm
No longer a member

51. ping 47... [please sign-in to read more]

 

6 Nov 2011
4:41pm
Friend of the Parish

Chris, could you add a postcode?

 

4 Nov 2011
4:55pm
Resident of West Hoathly

50. RH19 4QE best 6.57,0.38,36 ping... [please sign-in to read more]

 

1 Nov 2011
6:50pm
Resident of Selsfield

Based on the results so far...... [please sign-in to read more]

 

30 Oct 2011
11:53am
No longer a member

48. Ping : 45ms... [please sign-in to read more]

 

24 Oct 2011
8:45pm
Resident of Sharpthorne

47. ping was 35msec... [please sign-in to read more]

 

24 Oct 2011
10:29pm
Friend of the Parish

"Ping" time is the average round trip time taken by a sample of very short messages over the Internet to go from your computer to the Speedtest server... [please sign-in to read more]

 

24 Oct 2011
8:42pm
Resident of Sharpthorne

46. Download 4.12 MBps... [please sign-in to read more]

 

14 Oct 2011
5:28pm
Resident of Highbrook

45. Ping 39ms... [please sign-in to read more]

 

14 Oct 2011
10:44am
Resident of West Hoathly

44. Ping 27... [please sign-in to read more]

 

23 Sep 2011
9:17pm
Resident of Sharpthorne

43. Ping 32... [please sign-in to read more]

 

30 Oct 2011
5:57pm
Resident of Sharpthorne

Why is yours so much faster than mine? I bet you have used some insider O2 magic on the line!

 

22 Sep 2011
8:43pm
Resident of Selsfield

42. Charlotte D at selsfield common, ping 34 ms, download 1.7 meg, upload ,38 Mbps

 

22 Sep 2011
8:37pm
Resident of Selsfield

41. Hi Bob Denny here at selsfield common getting 1.7 meg

 

22 Sep 2011
6:41pm
Resident of West Hoathly

40. About 3.5 MB per second. Not bad. BT broadband.

 

23 Sep 2011
6:41pm
Friend of the Parish

Simon , a postcode would be handy if you could add?

 

22 Sep 2011
10:41am
Resident of West Hoathly

39. Ping: 43ms... [please sign-in to read more]

 

20 Sep 2011
6:52pm
Resident of West Hoathly

38. Anne Thorne... [please sign-in to read more]

 

19 Sep 2011
9:36pm
Resident of West Hoathly

37. Ping 30ms... [please sign-in to read more]

 

18 Sep 2011
9:37pm
Resident of Highbrook

36. Ping 45ms... [please sign-in to read more]

 

18 Sep 2011
12:19pm
Resident of Sharpthorne

35. ping 33 ms... [please sign-in to read more]

 

18 Sep 2011
7:35am
Resident of Sharpthorne

34. ping 35... [please sign-in to read more]

 

17 Sep 2011
3:46pm
Resident of Sharpthorne

33. ping 35ms... [please sign-in to read more]

 

17 Sep 2011
10:37am
Resident of Sharpthorne

32. ping 37ms... [please sign-in to read more]

 

17 Sep 2011
10:32am
Resident of West Hoathly

31. Ping 183ms... [please sign-in to read more]

 

17 Sep 2011
9:14am
Resident of West Hoathly

30. Ping 52... [please sign-in to read more]

 

16 Sep 2011
8:17pm
Resident of West Hoathly

29. Ping 45 ms... [please sign-in to read more]

 

16 Sep 2011
8:00pm
Resident of Sharpthorne

28. Whoops missed ping speed but...... [please sign-in to read more]

 

16 Sep 2011
7:52pm
No longer a member

27. ping 55... [please sign-in to read more]

 

16 Sep 2011
7:09pm
No longer a member

26. ping 49... [please sign-in to read more]

 

16 Sep 2011
6:59pm
Resident of Sharpthorne

25. Ping: 31... [please sign-in to read more]

 

9 Sep 2011
6:29pm
Resident of Highbrook

24. Ping 44... [please sign-in to read more]

 

6 Sep 2011
3:02pm
Resident of Sharpthorne

23. Ping 39... [please sign-in to read more]

 

2 Sep 2011
6:51pm
Resident of Highbrook

22. Ping 88... [please sign-in to read more]

 

30 Aug 2011
4:12pm
No longer a member

21. RH19 4QH... [please sign-in to read more]

 

29 Aug 2011
9:54pm
No longer a member

20. Ping - 47ms... [please sign-in to read more]

 

29 Aug 2011
6:05pm
Resident of West Hoathly

19. Ping-45ms... [please sign-in to read more]

 

29 Aug 2011
5:24pm
No longer a member

18. Ping: 75... [please sign-in to read more]

 

29 Aug 2011
8:30pm
Friend of the Parish

Sarah, can you possibly add your postcode please?

 

29 Aug 2011
5:18pm
Resident of West Hoathly

17. Ping:55... [please sign-in to read more]

 

29 Aug 2011
4:37pm
Resident of Sharpthorne

16. Ping 37ms... [please sign-in to read more]

 

28 Aug 2011
5:35pm
Resident of West Hoathly

15. Ping: 58... [please sign-in to read more]

 

28 Aug 2011
4:30pm
No longer a member

14. Ping: 33... [please sign-in to read more]

 

27 Aug 2011
4:22pm
Resident of West Hoathly

13. Ping 104ms... [please sign-in to read more]

 

28 Aug 2011
8:25pm
Friend of the Parish

Martin, sorry no prizes but my commisserations! Can you be specific re the impact this causes on your ability to conduct your business?

 

27 Aug 2011
11:57am
Resident of West Hoathly

12. Ping: 51ms... [please sign-in to read more]

 

26 Aug 2011
8:44pm
No longer a member

11. Ping 38ms... [please sign-in to read more]

 

26 Aug 2011
6:46pm
Resident of Selsfield

10. Ping 26... [please sign-in to read more]

 

26 Aug 2011
5:57pm
Resident of Sharpthorne

9. Ping: 58... [please sign-in to read more]

 

26 Aug 2011
5:41pm
Resident of Highbrook

8. Ping 48... [please sign-in to read more]

 

26 Aug 2011
5:37pm
Resident of Sharpthorne

7. Ping: 44ms... [please sign-in to read more]

 

26 Aug 2011
4:36pm
Resident of Highbrook

6. Whist faster speeds would be nice (we're not actually talking that much more for iPlayer and the like) the fact is the sheer cost per household in rur... [please sign-in to read more]

 

28 Aug 2011
8:22pm
Friend of the Parish

Thanks Phil, completely understand what you are saying but the point here is to make a case to WSCC for assistance in getting improvements which may n... [please sign-in to read more]

 

26 Aug 2011
10:27am
Resident of West Hoathly

5. IPlayer and other TV Players can only be used reliably early in the day. Evenings are a 'no no' as programs frequently hang.

 

26 Aug 2011
10:23am
Resident of West Hoathly

4. Ping 45 ms... [please sign-in to read more]

 

24 Aug 2011
9:28pm
Resident of West Hoathly

3. ping 57... [please sign-in to read more]

 

23 Aug 2011
6:01pm
Resident of Sharpthorne

2. ping 35ms ... [please sign-in to read more]

 

23 Aug 2011
5:01pm
Friend of the Parish

1. BBC iPlayer performance poor at times... [please sign-in to read more]

 

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